TQ Construction Recognized among North America’s Best
Customer Service Leaders within the Residential Construction Industry
GuildQuality’s 2015 Guildmaster Award Honors TQ Construction
Burnaby BC, May 19, 2015 – TQ Construction, Renovator/Builder in Burnaby, BC, has been awarded a 2015 Guildmaster Award for exceptional customer service. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, renovating, contracting, and home services professions.
TQ Construction was selected as one of the over 300 North American builders, renovators, developers, and contractors recognized by GuildQuality for their superior delivery of customer care.
Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. TQ Construction achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.
“TQ Construction is dedicated to Top Quality both in product and service – as recommendation from our clients is the most valuable vote of approval, this level of recognition, not only affirms to the public that we are succeeding in that commitment, it inspires our team to aim even higher. Thank you for recommending us!”